Shipping policy

Shipping & Delivery Policy

Effective Date: July 3, 2026

Official Website: https://www.purasacorporation.com/

Operated By: Purasa Corporation

At Purasa Corporation, we are committed to packing every order securely and delivering it safely to your doorstep. This Shipping & Delivery Policy explains our processing timelines, delivery estimates, shipping practices, tracking system, and customer responsibilities for all orders placed through https://www.purasacorporation.com/.

We currently ship only within India and do not offer international shipping.

1. Delivery Timeline

The estimated delivery time for every order consists of three stages: order processing, dispatch, and courier transit.

Shipping Stage Timeline
Order Cut-off Time 2:00 PM IST
Order Processing Time 1–2 Business Days (Monday–Saturday)
Courier Transit Time 3–7 Business Days (Monday–Sunday)
Estimated Total Delivery Time 4–9 Business Days

Delivery timelines are estimates and may vary depending on the destination, courier operations, weather conditions, public holidays, or other unforeseen circumstances.

2. Order Cut-Off Time

Orders that are successfully placed and payment-confirmed before 2:00 PM IST begin processing on the same business day.

Orders received after 2:00 PM IST will be processed on the next business day.

3. Business Operating Days

Our warehouse and fulfillment team operates:

  • Monday to Saturday

  • Closed on Sundays and National/Public Holidays

Orders placed on Sundays or public holidays will be processed on the next working business day.

Courier partners may deliver shipments Monday through Sunday, depending on local courier availability.

4. Shipping Charges

Purasa Corporation believes in complete pricing transparency.

  • Free Shipping on all orders across India.

  • No minimum order value is required.

  • No hidden shipping charges.

  • No handling fees.

  • No additional packaging charges.

  • No post-purchase shipping charges.

The shipping cost displayed during checkout is the final shipping amount payable by the customer.

5. Order Dispatch & Tracking

After your order has been processed and dispatched, you will receive:

  • A courier tracking link

  • Air Waybill (AWB) Number

  • Dispatch confirmation email

  • SMS notification (where applicable)

Tracking details are generally shared within 24 hours after dispatch.

Our logistics partners include trusted courier companies such as:

  • Delhivery

  • Blue Dart

  • DTDC

  • India Speed Post

Customers can monitor shipment progress anytime using the tracking link provided.

6. Customer Shipping Address Responsibility

Customers are responsible for providing accurate delivery information, including:

  • Full Name

  • Complete Shipping Address

  • House/Flat Number

  • Street/Area

  • Landmark (if applicable)

  • City

  • State

  • Correct 6-digit PIN Code

  • Active Mobile Number

Purasa Corporation is not responsible for delivery delays resulting from incorrect or incomplete address information provided by the customer.

7. Delivery Attempts

Our courier partners generally make up to three (3) delivery attempts.

If delivery cannot be completed because:

  • the customer is unavailable,

  • the address is incorrect,

  • the address cannot be located, or

  • the shipment is refused,

the package may be returned to our warehouse.

If the customer requests re-dispatch of the returned shipment, any applicable re-shipping charges may be payable by the customer.

8. Delivery Delays

While we strive to deliver every order within the estimated timeline, delays may occasionally occur due to:

  • Remote delivery locations

  • Weather conditions

  • Natural disasters

  • Government restrictions

  • Public holidays

  • Courier operational delays

  • High seasonal order volumes

  • Other circumstances beyond our control

Such delays do not qualify for compensation or cancellation solely on the basis of delayed delivery.

9. Lost or Damaged Shipments

Although rare, if a shipment is lost or arrives damaged during transit, we will assist you promptly.

Damaged Packages

If your order arrives damaged:

  • Contact us immediately after delivery.

  • Please follow the requirements outlined in our Refund & Return Policy, including providing an unedited continuous unboxing video, where applicable.

Lost Shipments

If the shipment tracking shows no movement for more than seven (7) business days, please contact our support team.

We will initiate an investigation with the courier partner. If the shipment is officially confirmed as lost, we will arrange a replacement or provide an appropriate resolution in accordance with our policies.

10. Shipping Coverage

We currently deliver only to serviceable addresses within India.

International shipping is not available at this time.

11. Contact Information

For any shipping, tracking, or delivery-related assistance, please contact us during business hours.

Purasa Corporation

Address:
Anjani, Narayan Nagar-8,
Dhebar Road, Rajkot – 360002,
Gujarat, India

Email:
purasa.corporation@gmail.com

Customer Support:
+91 91046 69339

Business Hours:
Monday to Saturday
10:00 AM – 7:00 PM (IST)

Purasa Corporation reserves the right to update or modify this Shipping & Delivery Policy at any time without prior notice. Any changes will become effective immediately upon publication on our website.